Shipping

Shipping Costs - Germany

  • Until December 31: Free shipping on orders over €45
  • Everyday Free shipping on orders over €65
  • Standard Shipping costs for orders under threshold
    • Small Packages - €4,95 
    • Medium Packages - €5,65 
    • Large Packages - €7,15 
  • Express shipping available for orders placed by 3 PM, with next-day delivery by end of day. NOTE: Orders placed on Saturday will arrive on Monday, and orders placed on Sunday will arrive on Tuesday.
    • Small Packages - €16
    • Medium Packages - €17
    • Large Packages - €28

Processing Times

  • In Germany we use DHL, DPD and Hermes to ship to customers
  • Orders will be processed and shipped within 24 hours between Monday and Saturday
  • Delivery runtimes are between 1-2 working days. During the busy holiday season (November to December) runtimes will be longer, between 2-4 working days.
  • In cases of delays our customer service team will do their best to inform you
  • In cases of non-availability of the ordered goods, we reserve the right not to deliver. In such a case, we will inform you immediately and refund any payment already received.

Shipping Costs - Europe (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden)

  • Shipping costs 
    • Packages up to 2kg - €14,75 (no tracking / no insurance)
    • Packages up to 2kg - €18,75 (with tracking and insurance)
    • Packages up to 5kg - €21,75 (with tracking and insurance)

Processing Times

  • We use DHL, DPD and Hermes to ship to customers
  • Orders will be processed and shipped within 24 hours between Monday and Friday 
  • Delivery runtimes are between 3-5 working days. During the busy holiday season (November to December) runtimes will be longer, between 5-7 working days.
  • In cases of delays our customer service team will do their best to inform you
  • In cases of non-availability of the ordered goods, we reserve the right not to deliver. In such a case, we will inform you immediately and refund any payment already received.

 

Shipping Costs - Switzerland

  • Shipping costs
    • Packages up to 2kg - €19,75 (no tracking / no insurance)
    • Packages up to 5kg - €33,75 (with tracking and insurance)

Processing Times

  • In Switzerland we use DHL, DPD and Hermes to ship to customers
  • Orders will be processed and shipped within 24 hours between Monday and Friday
  • Delivery runtimes are between 3 - 8 working days. During the busy holiday season (November to December) runtimes will be longer, between 4 - 9 working days.
  • In cases of delays our customer service team will do their best to inform you
  • In cases of non-availability of the ordered goods, we reserve the right not to deliver. In such a case, we will inform you immediately and refund any payment already received.